Giving Feedback That Delivers Results (alt: Navigating Difficult Conversations) WEBCAST

Monday, January 31 12:00pm - 1:00pm PST

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1.0 Credits

Member Price $39.00

Non-Member Price $59.00

Overview

Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that simultaneously gets buy-in and results in direct action? In this session, we’ll uncover a handful of strategies to drive results with your communication.

Highlights

Leadership. Communication. Performance.

Prerequisites

None.

Designed For

Anyone who has to create or delegate or facilitate or run meetings

Objectives

How to keep feedback discussions from getting heated or personal. Strategies for communicating your position without coming across as confrontational. Common reasons communication fails, and how to avoid them. How to create and organize messages for maximum persuasive impact.

Preparation

None.

Notice

None.

Leader(s):

Leaders

Jill Schiefelbein

Jill Schiefelbein, The Dynamic Communicator(R), thrives at the intersection of communication, education, and technology. From analyzing classified documents obtained from military raids of terrorist camps to assess jihad messaging strategies, to teaching business communication for 11 years at the largest university in the country, to starting and managing an online education office serving 60,000+ students, to her own award-winning entrepreneurial ventures, Jill successfully creates and executes communication strategies help people and companies solve problems, retain and develop consumers, and enhance the bottom line.

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Non-Member Price $59.00

Member Price $39.00