Modern Supervision ON DEMAND

Overview

This course is especially designed to teach you the essential knowledge of supervision and the key role that the supervisor plays in today’s organizations. In most organizations it is recognized that the supervisory job is demanding and exacting. Success or failure of the entire organization is often conditioned by the competency at the supervisory level. This course attempts to present and discuss those things that are essential to successful supervision. It is designed to meet the special needs of a person aspiring to a supervisory job, and the practicing supervisor. The course is applicable to all types of supervisory jobs whether in manufacturing, service, or not-for-profit organizations. For the potential supervisor, the course affords a concise but complete presentation and acquaintance with the many problems that will be confronted. For the experienced supervisor, the material provides an overall review, a broadening of supervisory horizons, and a kindling of new and fresh thinking in the supervisory area.

Highlights

The Supervisor’s Role and Making Decisions. Objectives, Supervisory Planning and Control. Organizing, Delegating, and Communicating. Motivation and Employee Development. Building Team Effort. Counseling and Appraising. Handling Absenteeism, Tardiness, and Conflict. Discrimination and Supervising Problem Employees. Labor Contracts and Discipline Issues. Reducing Costs and Supervising Safety.

Prerequisites

None.

Designed For

CPAs, managers, human resources and financial professionals.

Objectives

Identify the titles, roles, and skillsets of supervisors. Recognize different decision-making processes and the beneficial aspects of each. Recognize examples of how to improve work objectives and understand the concept of management by objectives (MBO). Recognize the planning process and the supervisor’s role in planning. Identify the rationale behind organizational structure and recognize how roles and individuals interact within the structure. Recognize ways to improve communication within the organization.