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Performance Targets That Deliver Results Without Burnout WEBCAST


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1.2 Credits

Member Price $39.00

Non-Member Price $59.00


Performance targets and incentives can drive breathtakingly positive results: the moon landings, the eradication of smallpox, or the repair of the ozone layer, for example. They can also have a dark side that can create stress, overload and anxiety and even drive lawbreaking. What is the difference between a healthy `stretch’ target and one that pushes people too far? How can we spot potential problems in advance and systematically design sensible, humane and effective performance targets? Using practical examples and case studies, Bernie will give you an overview of the essential steps for designing robust, effective, and credible targets for any organization. Designing effective, practical and realistic performance targets will never be easy, but this course will introduce you to the tools that help make the process clearer, simpler and more consistent.


Performance target design. Target testing.



Designed For

All business professionals.


The benefits and limitations of SMART goal setting. An understanding of common problems with target design and how these lead to burnout. Familiarity with an effective target design methodology. Three steps that can be taken straight away to improve target design and reduce burnout.






Leader Bios

Bernie Smith, BPN Inc

Bernie Smith, founder of Made to Measure KPIs, trains and coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision-making. His approach has been adopted by many organisations, including Airbus, HSBC, UBS, Lloyd’s Register, Credit Suisse, Royal Bank of Scotland, LloydsTSB and many others. He has written twenty books on KPIs, regularly tops this category on Amazon and is a frequent key-note speaker on performance measurement.

Earlier in his career, Bernie, who qualified as a professional engineer, worked as a consultant leading teams delivering exceptional operational improvement in blue-chip companies using Lean and Six Sigma approaches. This broad industry experience has given him a unique perspective when it comes to developing KPIs to improve organisational performance.

Bernie lives in Sheffield, UK, with his wife Liz, two children and some underused exercise equipment.

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Non-Member Price $59.00

Member Price $39.00